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Calvin Klein - Poorly sewn merchandise for the price

I bought a beautiful black and white handbag for the summer. One month of use later and all of the material on the edge of the strap was shadding off in long strings. Looks like ***. $150 for one season of use. Ridiculous. Wont buy the brand again.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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#1077813
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I ordered for a substantial amount of money at Calvin Klein.I filled in the shipping and billing address. My first order they cancel my order because their system cannot verify information with my bank. I used other credit card and They put a hold for the money on my...
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#1070297
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I have purchased several item on line from Calvin Klein. Some of them did not work and I have returned them back. I had to call their customer service several times to get my money back. It took them almost a month to issue a refund. And guess what, refund was issued...
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#1000960
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bought my Calvin Klein coat end of season last year. I never wore the coat until this November. The zipper started catching immediately. within 6 wks the zipper has torn inside of the coat & broke. The coat is beautiful! It's still in Brand New condition EXCEPT it has...
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4.3
#992854
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Cant even freaking refund items, I was buying underwear and i want to get refund so they only do exchange or credit which means i hate them so much. Westfield Sydney, Calvin Klein Underwear
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Anonymous
Anonymous

Dude. You can't return underwear to Calvin Klein. It even says so on their return policy. Underwear is final sale because it's something that they can't just resell to another...

1.0
#971042
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I ordered 5 pairs of underwear off Calvin Kleins website on 11/30/2016, they took the money out of my account immediately and said I had been upgraded to free express shipping since I spent over $50. I received an email afterwards saying I will receive another email...
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offconsumerpissed
offconsumerpissed

I love how some people are still completely confused about how online shopping works. Of course they are going to put a hold on your account and/or go ahead and take the money...

1.5
#970804
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Calvin Klein - Review in Footwear and Clothing category

I Bought items online on Calvin Klein's website with Shoprunner which offers free shipping and return shipping. But when I returned an item they charged me for return shipping. I called them and told them the situation and no one was able to help me. Customer service was rude and unhelpful. They told me there's nothing they could do and that I "can't prove anything" even though I have the tracking information and the shoprunner return label.
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
#965816
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Calvin Klein Customer Care Review
Calvin Klein Customer Care Review
It was my birthday last month and as I had never owned an authentic designer handbag before I thought why not. There was only one that kept drawing my attention each time I visited myer. I decided to lay buy it and the final pick up day was the day after my birthday so...
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Anonymous
Anonymous

If it hadn't been a month yet when you wrote this, you could have taken it to the store to get a refund or to get it exchanged if you had the original receipt.

Anonymous
Gem

Wow I'm having the same issues also with the gold part on my Calvin Klein hand bad, it's turning red.My bag was nearly $500 and purse 150!

1.0
#961149
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Calvin Klein - Review in Footwear and Clothing category

Manager named "Justin" should be trained on Accounting 101. Has no clue what he is doing. Refund for online order was not processed for approved/authorized store returns. Also, this company made Unauthorized charges on my account as well. Customers beware. No point with calling to rectify a situation. They cannot keep track of orders and returns. Keep your receipts. Disputes with bank were in my favor.
#959151
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I ordered for a substantial amount of money at Calvin Klein. I filled in the shipping and billing address. When you use a credit card they withdraw at the moment they ship the order. They put a hold for the money on my account and they cancelled the order. Which is...
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#959013
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