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My husband bought me a purse from the Calvin Klein outlets in Hagerstown, Maryland and I've only had the purse 6 months and the straps are falling apart and customer service basically told me there's nothing they can do about it

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Anonymous
Pikesville, Maryland, United States #1269459

I'm dealing with a similar problem and no one seems to have a remedy.The purchase was from a well known Department store in Towson.

Hook hardware that is suppose to secure straps is not holding.

I wonder if Calvin Klein is aware that it's vendors are totally unavailable or unable to give customers with issues clear information on how to remedy problems with malfunctioning merchandise????Is there anyone out there that have experienced a similar situation?

Anonymous
#1102284

That's because it was bought from a clearance outlet, where all sales are final.

Duh...

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