Product: Calvin Klein Customer Care Clear all filters (9 of 9 reviews match)
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I went to CK outlet store in San Clemente CA. and Haithan helped me with the size and different choices for my shirts and my gins. Haithan knows his job real well and went out of his way to make sure I find what I was looking for. Haithan had a big smile on his face...
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Review
#1415875 Review #1415875 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Pros
  • Service
Reason of review
Good customer service
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Calvin Klein - The new plus sized model !!
Plus size ??? Ummm Im a size 18 and this lady is no way plus sized not even what you'd consider to be a thick woman ..I along with alot of other women would like the plus sized women to look realistic ... We have curves Calvin,all women alittle different . Lots have A...
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Review
#1297709 Review #1297709 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Reason of review
Poor customer service
1.0
Details
I've been working weeks with Calvin Klein to get a refund for a return. They claimed for weeks that they never received my item, and I had no proof of return since I had lost the tracking number. Customer service representatives were extremely unhelpful, including one...
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1 comment
Anonymous
#1356337

Disgraceful customer service I'm

Very unhappy and want to take it further but there website doesn't tell you how to do this

Review
#1081956 Review #1081956 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Reason of review
Poor customer service
I have purchased several item on line from Calvin Klein. Some of them did not work and I have returned them back. I had to call their customer service several times to get my money back. It took them almost a month to issue a refund. And guess what, refund was issued...
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Review
#1000960 Review #1000960 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.5
Details
I ordered 5 pairs of underwear off Calvin Kleins website on 11/30/2016, they took the money out of my account immediately and said I had been upgraded to free express shipping since I spent over $50.I received an email afterwards saying I will receive another email...
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1 comment
Meggie
#1253308

I love how some people are still completely confused about how online shopping works. Of course they are going to put a hold on your account and/or go ahead and take the money as soon as you purchase the item.

If you want product in your hand as soon as you purchase it, go to one of those store thingys. Finally, believe it or not, it costs money for these organizations to ship things.

They are not going to one package of underwear. Completely cost inefficient.

Review
#970804 Review #970804 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Reason of review
Order processing issue
Loss
$20
Preferred solution
Let the company propose a solution
1.0
Details
Calvin Klein Customer Care Review
Calvin Klein Customer Care Review
It was my birthday last month and as I had never owned an authentic designer handbag before I thought why not. There was only one that kept drawing my attention each time I visited myer. I decided to lay buy it and the final pick up day was the day after my birthday so...
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3 comments
Anonymous
#1274710

If it hadn't been a month yet when you wrote this, you could have taken it to the store to get a refund or to get it exchanged if you had the original receipt.

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Review
#961149 Review #961149 is a subjective opinion of poster.
Service
Calvin Klein Customer Care

Calvin Klein in New Smyrna Beach, Florida - Don't ever expect a credit for returned merchandise

1.0
Details
I purchased $250 in merchandise from the website and immediately returned to the address which was packaged with the items, at the direction of CK. That was in January, 2016. It is now May, 2016 and I'm told that there is no warehouse where I sent the return. What???!!! EVEN THOUGH CUSTOMER SERVICE ACKNOWLEDGED ON FOUR SEPARATE OCCASIONS THAT CALVIN KLEIN HAD RECEIVED THE RETURN AND WOULD BE ISSUING A CREDIT! This is just simply bogus AND AN OUTRIGHT LIE and a way to cheat me out of a rightful credit. Won't be buying CK ever again. Would caution anyone considering buying from CK to think again to a company that respects it customers.
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Review
#845912 Review #845912 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Cons
  • Customer service
  • Being lied to about a refund
Reason of review
Problems with payment
Loss
$230
Preferred solution
Full refund
Tags
  • returns and refunds

Calvin Klein in Pune, Maharashtra - Disgusting service

1.0
Details
I had purchased 2 boxers from Phoenix market city store- Pune on 24th March 2016. When My husband tried one at home he dint like the fit at all since it was way to short. So we taught of exchanching the other one which was still packed. Obviously we taught the one he tried cannot be exchanged though the tag was still on.. Today I.e 10th April when we went to exchange this was a series of incident. I explained the saleswoman about why we are exchanging . Saleswoman very politely mentioned that lingerie cannot be exchanged,and we cannot refund the amount. I told her I shall buy something else in exchange of that, she said she is not sure and she will talk to store manager. When the mgr arrived , she was extremely rude, she snapped at me said we cannot exchange and said"you have come so late to exchange a boxer" (15 days)if it was jeans I would have exchanged at even after 6 months..I did try and tell her to check that it is not used, she just din bother to listen.. She had already taken my bill and boxer was in her hand. I said we are not going to use anyway so you can keep it. She kept the boxer along with Bill. I'm So Disappointed by her approach...my entire money is now wasted , she has kept the bill and boxer as well...this was my first purchase from Calvin Klein and I promise I will never ever visit the store again and make sure my friends also don't visit it. There must be certain rules which you'll must be following but that not the way to talk to a customer...my 3 k is wasted where one of the product lying with me which is useless and other one with Calvin Klein store where you'll are gonna sell and make money out of it.... The worst part is they have kept my bill as well.
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Review
#827148 Review #827148 is a subjective opinion of poster.
Service
Calvin Klein Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Calvin Klein - Customer Care Review from Cairo, Al Qahirah

2.0
Details
I bought Jeans from calvin klein egypt " City Star for 1330 Egyptian money. 177 $ nearly and after 3 month when I was Praye he cutting near the Pocket 3 Centemitr .. I take the jeans to the calvin klein store in sity star to See what they going to do .And I shocked from the answer (( sorry the Owner change month ago and became the new owner Mohamed Al-Najjar so We reject to replacement your jeans and we are not responsible for the old owner time )) and when I tell him that I bought the jeans from calvin klein store not from any names he said sorry I can't do nothing for you .. And I insisted to Showing the jeans to customer service on the company he take the jeans and after 2 day I have phoned from customer service (( manar )) منار and she telling me sorry we rejected the jeans because we don't have any dates from the old owner .... and now after 5 year I have been bought all my jeans from calvin klein egypt I want to say Little Note to every one who thinking to buy anything from calvin klein egypt take care they Cheating
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1 comment
Anonymous
#901226

You bought a pair of jeans and they wore out after 3 months? Shocker!

It might be

a surprise for you but that is called normal wear and tear.

Next time, Buy less expensive jeans. My Old Navy jeans are almost a year old and I paid $17 for them.

Review
#558482 Review #558482 is a subjective opinion of poster.
Service
Calvin Klein Customer Care

Contact Calvin Klein Customer Service

Website:
www.calvinklein.com
Mailing Address:
205 West 39th Street
New York, NY 10018
USA
Phone:
(866) 513-0513
All Calvin Klein Contacts

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