Nona H Kut

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Obsession

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I was given Obsession as a gift and cannot wear it. Smell is persistent and gives mea headache. I always wear Eternity and absolutely love it! Please advise-
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Loss:
$77
Pros:
  • Quality
Cons:
  • Cannot wear perfume

Preferred solution: Exchange for Eternity

Ivor D Bby

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Verified Reviewer
| map-marker Brisbane, Queensland

Rip off advertising

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Went to Calvein Klein in Harbour town outlet and there is a sign saying sign up now to receive 10% off. So I signed up in the store and took the items to the counter then to be told I couldnt have the discount as I had to wait 24 hours. This is an absolute rip off. I would avoid this promotion at all cost. Most other branded stores I have done his deal with do the sign up immediately process to get am immediate discount. Dont waste your money buying Calvin Klein products
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Momina Otg
map-marker Cloquet, Minnesota

Question

Calvin Klein - Question
I just want to know how to find out where to buy authentic Calvein Klein fragrances for women. I ordered from Amazon (Eternity) and it doesnt seem to hold the smell very long. And I have used it for years but there is something different about this bottle. HELP !!!
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Niylah Xuu

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|

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Verified Reviewer
| map-marker Gresham, Oregon

Package not received

Calvin Klein - Package not received
I paid my purchase order at CK Woodburn, OR on Oct 28 and i am still not receiving now! Contacted CK team multiple time trough emails and calls but issue CK teams seem not resolving issue. As informed, i am moving out from delivery address and request immediate refund! Payment reference: CK032800****960323****173771
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User's recommendation: Request immediately refund.

Keith S Exf

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Poor service

Went to the outlet in Ellenton Florida and was treated poorly by the manager...returned a shirt from Christmas the shirt had bad stitching was told they did me a favor ...as a customer I was taken back and she was fresh how she talked to me...tone of voice was snobby and she had to adjust a price when I bought two more shirts and gave me an uncomfortable stare ...not happy
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Pros:
  • Beautiful clothes
Cons:
  • Poor service

Preferred solution: Apology

User's recommendation: Wary

Anonymous
map-marker Spring, Texas

Jung Kook

I enjoy all the products I have that are Calvin Klein, so I have no issue there. However, I find that I am deeply offended that the advertising photos of BTS Jung Kook have been edited to westernize him and make his nose sharp and angular. He possesses characteristically Korean facial features that a tremendous number of people find extremely appealing. Is that not why he is in your advertisements? Please do not whitewash him and alter him to look like he is less Korean. Thank you.
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Anonymous
map-marker Jackson, Georgia

Manufacturers cleaning label is not authentic and causes damage to product.

Calvin Klein - Manufacturers cleaning label is not authentic and causes damage to product.
Label clearly states dry clean only, and dry cleaning causes damage to material. Company could have prevented product flaws by testing materials to verify that it would withstand dry cleaning temperatures. Proper testing needs to be administered to elevate negative impacts from flawed products.
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User's recommendation: Don’t purchase products from Calvin Klein that state on the label dry clean only with faux leather trim

Sajid K Pqf

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Verified Reviewer
| map-marker Chennai, Tamil Nadu

Visited Chennai shop at Express Avenue many times. The female sales staff.behavior is arrogant and intolerable! If you check the google reviews you could have known this.

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The sales staffs attitude is very arrogant and pathetic! I am a regular user if Tommy and CK. This is the first time Im complaining about an employee. Feeling very bad at the store , Express Avenue, Chennai
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Pros:
  • Good quality products
Cons:
  • Arrogant sales people

Preferred solution: Apology

User's recommendation: Never for Chennai outlet

Morris A Kxm

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Damage product

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Hi I bought a 4pack all black Calvin Klein boxers for men the one with the thick strap size medium from macys and when I open it they all had a whole on the behind part when I went to return it I saw that I threw the receipt away and am very disappointed is there a way u can send a replacement I dont want a refund thank so much
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Robert P Mwf

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CK Australia. Disgraceful customer service

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Calvin Klein - CK Australia. Disgraceful customer service
Original review Jan 05, 2023
CK Australia. Disgraceful customer service when returning a item. They have the cheek to take $5.00 for the return and take more money as a bonus with out advising. Contact CK customer service and they are rude and very unhelpful. Would not answer questions and staff member would talk over me constantly. Contact their head office, PVH corp and no response as yet. They ripped me off, I am sure they are doing it to others and no way of getting it back via the company. Its fraudulent.
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Cons:
  • Short paid refunds

Preferred solution: Full refund

User's recommendation: Once they get your money, zero help afterwards

Anonymous
map-marker Fargo, North Dakota

Your ads

Honest, why do so many of your models in these ads dressed to look like convicts that just got out of a state penitentiary?
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jane s Inm

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Verified Reviewer
| map-marker Enfield, England

Parcel not received to the Netherlands or Parcel Force UK - parcel shipped 18th December 2021

EH40013****GB parcel number /order number i have not received my parcel - the is the message from tracking please advise as it is a Christmas present The parcel has left the parcel center. Netherlands 19/12/2021 17:31 The parcel was handed over to GLS. Netherlands 18/12/2021 20:23 The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS. Netherlands
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User's recommendation: still awaiting a reply to order not received - emailed today

Anonymous
map-marker Boston, Massachusetts

Dropped call

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I called for a technical question on a very good product. BUT the agent put me on hold ( no muzac, just dead space) to bounce me to tech support. no sound, just dead space, no outgoing message like " your call is very yadayadayada please hold on". no diss on the employee, don't penalize him. the amoral algorhthym controls the horizontal/vertical. i guess this indicates the future: how can human problem-solving even exist when Klein's current owners just want your volume/cash &;;;;;;;;;;; to *** with human interaction ! STOP LISTENING TO YOUR I.T. PEOPLE !!!!!!! LISTEN TO YOUR PAYING CUSTOMERS BEFORE WE STOP PAYING !!!!! (or is it already too late for you?.....as if you care....yeah right...).
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Preferred solution: I'D LIKE TO GET AN ANSWER ????

Taisi S

Item not received and refund not received

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Ordered online and order was never delivered and sent back to them. They promised refund but never received one after 2 months still waiting. Horrible customer service. Feel like I have been scammed £££
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Loss:
$128
Pros:
  • Good product
Cons:
  • Never received my order
  • Return policy
  • Customer service

Preferred solution: Full refund

User's recommendation: Avoid

Jennifer L Yhl

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Verified Reviewer

Long time admirerer of Calvin Klein

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Updated by user Aug 06, 2021

I decided today was the day I reach out and let Calvin Klein know that on January 3rd, 1997 my son was born Calvin King.

Original review Aug 05, 2021
This is not a problem and a large compliment. I found myself very luch in love with the energy that this designer had even in his fragrances!! I was very young 19 when I named my first child, a son Calvin King. Please forward this gesture to the man himself if you may and note that my son also admires the work supports your brand. He is 24 now. Thank you!
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Preferred solution: A personal message from Calvin.

Anonymous

Broken watch ck

Calvin Klein - Broken watch ck
Calvin Klein - Broken watch ck - Image 2
I have a ck watch which is broken on top and i need repair. Please need help with this issue. Thanks I need your help with this broken watch Thank you very much
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Preferred solution: Let the company propose a solution

About

Related Companies

PVH, Tommy Hilfiger, Izod, Speedo USA, Warners

Summary

Calvin Klein is a company that was founded in 1968. The company is headquartered in New York City, New York. Calvin Klein is an American clothing company. The company was founded by Calvin Klein. At the very beginning it was just a small coat shop in York Hotel in New York City. Calvin Klein brand is famous for its sportswear, classic blazers and lingerie. At the present time the company offers upscale Home Collection as well: bedding, bath towels, terry bathrobes, and other bath accessories. In 2002, Calvin Klein Inc. was acquired by Phillips Van Heusen Corporation and became its wholly owned subsidiary.

Calvin Klein reviews and complaints

Calvin Klein is ranked 76 out of 360 in Fashion category

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